Privacy Policy

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

• Data: Collectively all information that you submit to Wavedropper LTD via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
• Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.
• GDPR: The UK General Data Protection Regulation.
• Wavedropper LTD, we or us: Wavedropper LTD, a company incorporated in England and Wales with registered number 15491549 whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
• User or you: Any third party that accesses the Website and is not either (i) employed by Wavedropper LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Wavedropper LTD.
• Website: The website that you are currently using, https://wavedropper.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Wavedropper LTD and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Wavedropper LTD is the 'data controller'. This means that Wavedropper LTD determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data from you:

• Name
• Gender
• Profession
• Contact Information such as email addresses and telephone numbers
• Demographic information such as postcode, preferences and interests
• IP address (automatically collected)
• Web browser type and version (automatically collected)
• Operating system (automatically collected)

How We Collect Data

We collect Data in the following ways:

Data That is Given to Us by You

Wavedropper LTD will collect your Data in a number of ways, for example:

• When you contact us through the Website, by telephone, post, e-mail or through any other means
• When you register with us and set up an account to receive our products/services
• When you make payments to us, through this Website or otherwise
• When you use our services

Data That is Received From Third Parties

Wavedropper LTD may receive Data about you from third parties such as Google and other analytics providers.

Data That is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

• We automatically collect information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
• We may collect your Data automatically via cookies. For more information about cookies and how we use them, see our Cookie Policy.

Our Use of Data

Data may be used by us for the following reasons:

• Internal record keeping
• Improvement of our products / services
• Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object (see the section headed 'Your Rights' below).

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may use your Data to show you Wavedropper LTD adverts and other content on other websites. If you do not want us to use your data for this purpose, you can manage your preferences through your browser settings or our cookie preferences.

Who We Share Data With

We may share your Data with the following groups of people for the following reasons:

• Our employees, agents and/or professional advisors - to obtain advice from professional advisers, to improve our services, and to support our business operations
• Third party service providers - who provide services to us which require the processing of personal data to help ensure the website runs smoothly
• Third party payment providers - to enable third party payment providers to process user payments and refunds

Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

• Access to your account is controlled by a password and a user name that is unique to you
• We store your Data on secure servers
• Technical and organisational measures include measures to deal with any suspected data breach

If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via email at [email protected].

For detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

• Right to access: The right to request copies of the information we hold about you at any time, or that we modify, update or delete such information. We will not charge you for this, unless your request is manifestly unfounded or excessive.
• Right to correct: The right to have your Data rectified if it is inaccurate or incomplete.
• Right to erase: The right to request that we delete or remove your Data from our systems.
• Right to restrict our use of your Data: The right to 'block' us from using your Data or limit the way in which we can use it.
• Right to data portability: The right to request that we move, copy or transfer your Data.
• Right to object: The right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data, please contact us via email at [email protected].

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

Wavedropper LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Wavedropper LTD. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it. In all instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

For information about how we use cookies, including the types of cookies we use and how to manage your cookie preferences, please see our Cookie Policy.

General

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

Wavedropper LTD reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. You may contact Wavedropper LTD by email at [email protected].